CX

Customer Experience

How To Perform Virtual Ethnography; The New Era Of Research

May 24, 2022May 24, 2022

How To Perform virtual Ethnography; the new era of research Is Virtual Research Going To Stick Around After Covid? And How Do We Adapt? By Matt Mueller During the pandemic, business did not just come… Read More »How To Perform Virtual Ethnography; The New Era Of Research

The 2 Golden Keys of CX to Make Meaningful Change

February 23, 2022May 11, 2022

The 2 Golden Keys of CX to Make Meaningful Change Designing a consumer experience with these keys will save you time and build the best experience for your customer. By Matt Mueller Understanding the consumer… Read More »The 2 Golden Keys of CX to Make Meaningful Change